Status
System status
A live read of the services Documateo depends on, checked from your browser right now. Cloud tools can be paused for maintenance independently, so Local tools usually keep working either way.
Current service health
Checking services…
- Checking…
Website & browser tools
Static site and every Local tool
- Checking…
Account & billing API
Sign-in, passes, invoices
- Checking…
Video, Office & PDF conversion
Cloud tools
- Checking…
AI tools
OCR, background removal, upscaling
These checks run in your browser every minute while this page is open. We don't publish a historical uptime record yet — a dedicated incident history is on the roadmap.
What we run on
What each component does
- Website & browser tools
- Cloudflare's edge network
- The site itself is static and served from the edge, and Local tools run on your own device — so they keep working even if our servers are having a bad day.
- Account & billing API
- Cloudflare Workers
- Sign-in, passes, invoices and every request that needs our servers. If this is down, Cloud tools and account pages are affected; Local tools are not.
- Video, Office & PDF conversion
- Cloudflare Containers
- The heavy processing behind Cloud-badged tools. We can pause this independently for maintenance without touching anything else.
- File storage
- Cloudflare R2
- Temporary storage for files in Cloud jobs, which expire automatically within three hours.
If something looks wrong
Four quick steps
- 01Press “Check again” above — a single failed check is often a brief network blip on your side.
- 02Local tools run on your device, so if they work, the problem isn't your file or the site.
- 03Check Cloudflare's own status page, since we run entirely on their network.
- 04Still stuck? Email support with the tool name and roughly when it happened.