General support
Account issues, billing and refund questions, or a tool not working as expected.
Helpful to include
- The tool you were using and what happened
- Roughly when it happened, and your browser
- The email address on your account
Contact
Talk to a real person.
No ticket queue, no chatbot loop. Pick the inbox that fits and your message goes straight to the people who can help.
Email us
Choose the right inbox
Security
Report a vulnerability. We read every message here directly.
Helpful to include
- Where you found it and the steps to reproduce
- What an attacker could do with it
Privacy
Data requests, deletion requests, or questions about the privacy policy.
Helpful to include
- The email address on your account
- What you'd like us to do
Legal
Questions about our Terms of Service, copyright notices, or a legal request.
Helpful to include
- Which policy or page you're referring to
- Relevant links or reference numbers
Partnerships & API
API access, Business plans, or integration enquiries.
Helpful to include
- What you're building
- The tools you'd need and your rough volume
Before you hit send
- Please never email a password, card number or one-time code.
- For refund requests, we aim to respond within 2 business days.
- Describe the problem first rather than attaching the files you were processing — they may be private.
Reporting a vulnerability?
Our machine-readable disclosure details live at /.well-known/security.txt, and the mechanisms we already use are described on the data security page.
Looking for quick answers first?
Most questions about privacy, limits and billing are covered in the FAQ.