Can this tool remove a password I don't know or have forgotten?

No — this removes protection from a file you already have the correct password for. It isn't a password-cracking or recovery tool, and a limited number of incorrect attempts are allowed per uploaded file as a safeguard.

What happens if I enter the wrong password too many times?

After several incorrect attempts on the same uploaded file, that upload is locked — re-upload the PDF to try again.

Why did it say my PDF isn't password-protected?

We check the file in your browser before anything is uploaded. If it has no password, it should already open normally — so there's nothing to unlock and no need to use up a run.

Unlock PDF

Pro

Remove password protection from a PDF you already have the password for.

How it works

1
Upload the password-protected PDF — we check it first, free, and tell you right away if it isn't actually locked.
2
Enter the file's current password (use Show to check what you typed).
3
Documateo decrypts the file using the same qpdf engine used to protect it.
4
Download the unlocked PDF.

Unlock PDF — frequently asked questions

Can this tool remove a password I don't know or have forgotten?: No — this removes protection from a file you already have the correct password for. It isn't a password-cracking or recovery tool, and a limited number of incorrect attempts are allowed per uploaded file as a safeguard.
What happens if I enter the wrong password too many times?: After several incorrect attempts on the same uploaded file, that upload is locked — re-upload the PDF to try again.
Why did it say my PDF isn't password-protected?: We check the file in your browser before anything is uploaded. If it has no password, it should already open normally — so there's nothing to unlock and no need to use up a run.